Terms of Service

Welcome to Mirella AI! These Terms of Service (“Terms”) govern your access to and use of the Mirella AI website (the “Site”) and the AI services, platforms, tools, and other offerings provided by Mirella AI (“Services”), operated by Mirella AI, a company based in Ghana (“we,” “us,” or “our”). Please read these Terms carefully before using our Site or Services. By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree1 with these Terms, please do not access or use our Site or Services.

1. Acceptance of Terms:

By accessing or using the Site or Services, you represent and warrant that you have the legal capacity to enter into a binding agreement with us and that you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services:

Mirella AI offers a range of AI-powered solutions, including but not limited to Robotic Process Automation (RPA), Intelligent Chatbots, Predictive Analytics, Machine Learning, and AI Consulting. The specific features and functionalities of the Services may vary depending on the subscription or agreement you have with us. We reserve the right to modify or discontinue any Service or part thereof at any time, with or without notice.

3. User Responsibilities:

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site or Services in any way that violates any applicable local, national, or international law or regulation.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the operation of the Site or Services or the servers or networks connected to the Site or Services.
  • Attempt to gain unauthorized access to any part of the Site or Services or any other systems or networks.
  • Use any robot, spider, scraper, or other automated means to access the Site or Services for any purpose without our express written consent.
  • Use the Site or Services to distribute or transmit any viruses, worms, malware, or other harmful code.
  • Infringe on any intellectual property rights of Mirella AI or any third party.
  • Use the Services to develop or train competing AI models.
  • Provide inaccurate or misleading information to Mirella AI. 4. Intellectual Property: All content on the Site, including but not limited to text, graphics, logos, trademarks, and software, is the property of Mirella AI or its licensors and is protected by copyright and other intellectual

property laws. You may not use any content from the Site without our prior written consent. All intellectual property rights related to the Services, including any AI models, algorithms, and data, remain the sole property of Mirella AI.

5. Data Privacy:

Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and share your personal data. By using our Site or Services, you consent to the collection, use, and sharing of your data as described in the Privacy Policy. We are committed to complying with the data protection laws of Ghana.

6. Disclaimer of Warranties:

The Site and Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Site or Services will be uninterrupted, error- free, or secure. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability:

To the maximum extent permitted by applicable law, Mirella AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the amount you have paid us for the relevant Service in the twelve (12) months preceding the claim.

8. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law principles.

9. Dispute Resolution:

Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in Accra, Ghana.

10. Changes to Terms:

We reserve the right to modify these Terms at any time, with or without notice. Your continued use of the Site or Services after any such modifications constitutes your acceptance of the revised Terms.

11. Contact Us:

If you have any questions about these Terms, please contact us at: [email protected]
12. Entire Agreement:

These Terms constitute the entire agreement between you and Mirella AI regarding the Site and Services and supersede all prior agreements and understandings, whether written or oral.